chore: initial commit

2025-11-01 21:58:31 +08:00
commit 0406b5664f
101 changed files with 20458 additions and 0 deletions
--- a/bot_without_mirror.py
+++ b/bot_without_mirror.py
@@ -0,0 +1,171 @@
+#!/usr/bin/env python3
+"""
+客服机器人 - 简化版（无镜像功能）
+只包含消息转发和管理员回复功能
+"""
+import asyncio
+import logging
+from datetime import datetime
+from telegram import Update
+from telegram.ext import Application, CommandHandler, MessageHandler, filters, ContextTypes
+
+# 配置
+BOT_TOKEN = "8426529617:AAHAxzohSMFBAxInzbAVJsZfkB5bHnOyFC4"
+ADMIN_ID = 7363537082
+ADMIN_USERNAME = "xiaobai_80"
+
+# 日志配置
+logging.basicConfig(
+    format="%(asctime)s | %(levelname)-8s | %(message)s",
+    level=logging.INFO,
+    datefmt="%Y-%m-%d %H:%M:%S"
+)
+logger = logging.getLogger(__name__)
+
+class CustomerServiceBot:
+    def __init__(self):
+        self.app = None
+        self.user_sessions = {}  # 存储用户会话
+
+    async def handle_start(self, update: Update, context: ContextTypes.DEFAULT_TYPE):
+        """处理/start命令"""
+        user = update.effective_user
+        welcome_text = (
+            f"👋 您好 {user.first_name}！\n\n"
+            "我是您的智能客服助手\n\n"
+            "直接发送消息即可联系人工客服\n"
+            f"技术支持：@{ADMIN_USERNAME}\n\n"
+            "⚠️ 搜索功能暂时维护中..."
+        )
+        await update.message.reply_text(welcome_text)
+
+        # 通知管理员
+        if user.id != ADMIN_ID:
+            admin_msg = (
+                f"🆕 新用户访问:\n"
+                f"用户: {user.first_name} (@{user.username or '无'})\n"
+                f"ID: {user.id}"
+            )
+            try:
+                await context.bot.send_message(ADMIN_ID, admin_msg)
+            except:
+                pass
+
+    async def handle_message(self, update: Update, context: ContextTypes.DEFAULT_TYPE):
+        """处理用户消息"""
+        user = update.effective_user
+        
+        # 如果是管理员回复用户
+        if user.id == ADMIN_ID:
+            # 检查是否是回复命令
+            text = update.message.text
+            if text.startswith("/reply "):
+                await self.handle_reply_command(update, context)
+                return
+            elif text == "/list":
+                await self.handle_list_command(update, context)
+                return
+        
+        # 普通用户消息，转发给管理员
+        if user.id != ADMIN_ID:
+            await self.forward_to_admin(update, context)
+
+    async def forward_to_admin(self, update: Update, context: ContextTypes.DEFAULT_TYPE):
+        """转发消息给管理员"""
+        user = update.effective_user
+        msg = update.message.text
+        
+        # 保存用户信息
+        self.user_sessions[user.id] = {
+            "username": user.username,
+            "first_name": user.first_name,
+            "last_name": user.last_name,
+            "last_message": datetime.now()
+        }
+        
+        forward_msg = (
+            f"📨 用户消息\n"
+            f"━━━━━━━━━━━━━━━━\n"
+            f"👤 {user.first_name} {user.last_name or ''}\n"
+            f"🆔 ID: {user.id}\n"
+            f"👤 用户名: @{user.username or '无'}\n"
+            f"💬 内容:\n{msg}\n"
+            f"━━━━━━━━━━━━━━━━\n"
+            f"回复: /reply {user.id} 您的消息"
+        )
+        
+        try:
+            await context.bot.send_message(ADMIN_ID, forward_msg)
+            await update.message.reply_text("✅ 消息已发送给客服，请稍候...")
+            logger.info(f"转发消息 - 用户 {user.id}: {msg[:50]}")
+        except Exception as e:
+            logger.error(f"转发失败: {e}")
+            await update.message.reply_text("❌ 发送失败，请稍后重试")
+
+    async def handle_reply_command(self, update: Update, context: ContextTypes.DEFAULT_TYPE):
+        """处理管理员回复"""
+        parts = update.message.text.split(maxsplit=2)
+        if len(parts) < 3:
+            await update.message.reply_text("格式: /reply 用户ID 消息")
+            return
+
+        try:
+            user_id = int(parts[1])
+            reply_msg = parts[2]
+            
+            await context.bot.send_message(
+                user_id,
+                f"💬 客服回复:\n{reply_msg}"
+            )
+            await update.message.reply_text(f"✅ 已回复用户 {user_id}")
+            logger.info(f"回复用户 {user_id}: {reply_msg[:50]}")
+        except Exception as e:
+            await update.message.reply_text(f"❌ 发送失败: {e}")
+
+    async def handle_list_command(self, update: Update, context: ContextTypes.DEFAULT_TYPE):
+        """列出最近的用户"""
+        if not self.user_sessions:
+            await update.message.reply_text("暂无用户会话")
+            return
+        
+        msg = "📋 最近的用户:\n\n"
+        for user_id, info in self.user_sessions.items():
+            msg += f"ID: {user_id}\n"
+            msg += f"姓名: {info['first_name']} {info.get('last_name', '')}\\n"
+            msg += f"用户名: @{info.get('username', '无')}\\n"
+            msg += f"最后消息: {info['last_message'].strftime('%Y-%m-%d %H:%M:%S')}\\n"
+            msg += "━━━━━━━━━━\n"
+        
+        await update.message.reply_text(msg)
+
+    async def run(self):
+        """运行机器人"""
+        try:
+            logger.info("启动客服机器人...")
+            
+            self.app = Application.builder().token(BOT_TOKEN).build()
+
+            # 注册处理器
+            self.app.add_handler(CommandHandler("start", self.handle_start))
+            self.app.add_handler(CommandHandler("help", self.handle_start))
+            self.app.add_handler(MessageHandler(filters.TEXT & ~filters.COMMAND, self.handle_message))
+            
+            logger.info("✅ 机器人已启动!")
+            logger.info(f"管理员: @{ADMIN_USERNAME} (ID: {ADMIN_ID})")
+            
+            await self.app.initialize()
+            await self.app.start()
+            await self.app.updater.start_polling()
+
+            while True:
+                await asyncio.sleep(1)
+
+        except Exception as e:
+            logger.error(f"运行错误: {e}")
+        finally:
+            if self.app:
+                await self.app.stop()
+
+if __name__ == "__main__":
+    bot = CustomerServiceBot()
+    asyncio.run(bot.run())